FAQ's

Can I take vehicles off road?

Vehicles are permitted on unsealed roads (gravel roads) provided they are properly formed and council maintained roads shown on tourist maps. 4wd tracks, beaches, Forestry maintained roads and washed out tracks are not permitted.

What do I need to provide for car rental?

You need to provide a valid driving licence issued in your home country. If not in English a certified translated copy or an International Licence is required.  You will also need a valid credit card. (Visa or MasterCard only). We dot accept AMEX or Diners card.

Can I take my car into National Parks?

Yes. Vehicles are allowed in to all national parks provided roads are open for use.

Can I take my vehicle to Bruny Island?

Yes. Vehicles are allowed on to Bruny Island. You are covered under our Rental Agreement for use on Bruny Island and travel on the Bruny Island Ferry. Due to the nature of roads we recommend an SUV type of vehicle for this purpose.

What do I do in the event of an accident or breakdown?

You are covered by a 24 hour breakdown service, details of which will be on your Rental Agreement. If you are a member of a motoring organisation (RAC) cover is extended to you by RACT in Tasmania

Can I drop my vehicle off at a different location to pick up?

Yes, we have office locations in Hobart City, Hobart Airport, Launceston City and Launceston Airport. Devonport returns can be arranged with prior notice. Return location must be nominated at time of booking. Additional fees may apply.

How old do I have to be to rent a car?

You have to be at least 19 years of age and have held a driving licence for a minimum of 2 years. Some vehicle categories such as 6 cylinder vehicles, Minibuses, 4WD’s, sports & prestige vehicles require drivers to be at least 25 years of age.

Do I need to pay a Security Bond?

A bond is required when you hire the vehicle. This is processed to your credit card and refunded within 21 days of return. Depending on level of Damage Liability you select, the amount can be $100 - $250, the latter being applicable to the Standard (higher) excess amount. Refund amount may include any charges such as fuel, parking fines, damage etc. You would be advised separately if any such charges are made.

Can I use a debit card?

Debit cards can be used for the payment of car rental balance, however a credit card must be presented as security for the booking and any additional charges. Prepaid and reloadable debit cards as well as Travel money cards and EFTPOS cards are not acceptable. Special conditions may apply to anybody using a debit card.

Can I rent a car with an international drivers licence?

The renter must have a valid drivers licence for at least 12 months, be over the age of 19 and must be present at the time of rental. The licence must be valid at time of rental and remain valid throughout the rental period. A licence issued in a foreign country is acceptable, however if not issued in English language it must be accompanied by an International Driving Permit or a certified English translation.

Can I drive the car outside of Tasmania?

No.

If I pick up my car at 10am, must I return it at 10am?

We base our rentals on 24 hour periods or part thereof, so if you wish to return the car at a later time to when you collected, you will be charged for an extra day. We have a 1 hour grace period for returning, so if you collect at 10am, you can return at 11am without incurring additional charges.

Can I book more than one vehicle at a time?

Yes, but please make note that you are requesting more than one vehicle, so that they don’t appear to be duplicated.

Why is my flight number required?

Because we provide a personal pickup service from airports, we need to be able to monitor flight arrivals so as we are prepared for early or late arrivals.  

Can I drive the car outside of Tasmania?

No.

Can I drive the car outside of Tasmania?

No.

Can I drive the car outside of Tasmania?

No.

Can I drive the car outside of Tasmania?

No.

(03) 6231 0550

40 Victoria St, Hobart TAS 7000, Australia