FAQ's

Q: I live outside of Australia; how can I make a reservation?
Q: Can I rent a truck, 4 wheel drive or mini-van from Lo Cost Auto Rent Car Rental Tasmania Car Rental
Q: How can I guarantee a certain make and model of car?
Q: What about a specific colour ?
Q: How can I cancel my reservation, or change it once I get to Tasmania ?
Q: What documentation do I need to provide when renting ?
Q: What services do you offer at Tasmanian airports?
Q: Can I upgrade my vehicle once the rental period has commenced ?
Q: Do you charge cancellation fees ?
Q: Can my spouse and adult children also drive the vehicle ?
Q: What happens in case of breakdown or accident ?
Q: How can I extend the rental period ?
Q: Do you offer reduced rates for extended stays ?
Q: Do you offer corporate rates ?
Q: Do you pay commission to travel agents ?
Q: Do I need to return the vehicle full of fuel ?
Q: What age must I be to rent a car?

Q: I live outside of Australia; how can I make a reservation?
A: The most effective way of making a reservation is using the Lo Cost Auto Rent Car Rental Tasmania online reservation system by clicking here. You can also book by telephone, e-mail, fax or letter. Lo Cost Auto Rent Car Rental Tasmania Car Rental requires a $200AUD deposit by credit card, cheque or postal order to guarantee the vehicle.

Q: Can I rent a truck, 4 wheel drive or mini-van from Lo Cost Auto Rent Car Rental Tasmania Car Rental
A: Special vehicles are available upon request. Please click here to send an e-mail with your request.

Q: How can I guarantee a certain make and model of car?
A: Lo Cost Auto Rent Car Rental Tasmania will make every effort to supply the reserved model of vehicle. However, it is impossible for us to guarantee that a specific make and model will be provided. If the make/model of vehicle that you booked is not available then the rental agent will supply a suitable alternative from the same vehicle group classification or from a larger group.

Q: What about a specific colour?
A: Requests for specific colours will be considered but cannot be guaranteed.

Q: How can I cancel my reservation, or change it once I get to Tasmania ?
A: Reservations can be changed or cancelled however charges may apply.

Q: What documentation do I need to provide when renting ?
A: A current driver's licence and credit card. Cards accepted are VISA, Mastercard, Diners Club and American Express.
EFTPOS facilities are also available.

Q: What services do you offer at Tasmanian airports?
A: Vehicle pick-up and drop off is available at major airports of Hobart, Launceston and Devonport. Airports are serviced for all flights but pre booking is required and a charge may apply.

Q: Can I upgrade my vehicle once the rental period has commenced ?
A: Upgrades are available subject to availability. Charges apply.

Q: Do you charge cancellation fees ?
A: A cancellation fee, equal to deposit, will be charged if reservation is cancelled within fourteen (14) days of booking.

Q: Can my spouse and adult children also drive the vehicle ?
A: Extra drivers are possible subject to age and licence conditions. Additional drivers who meet age and licence requirements may drive the vehicle if nominated at time of renting and added to rental agreement. Please refer to specific policy for further restrictions and conditions of renting when making your reservation.

Q: What happens in case of breakdown or accident ?
A: A statewide emergency road side assistance service is available 24 hours per day. It is called the Royal Automobile Club of Tasmania (RACT)

Q: How can I extend the rental period ?
A: Your rental period can be extended subject to availability simply by calling or emailing Lo Cost Auto Rent Car Rental Tasmania Car Rental.

Q: Do you offer reduced rates for extended stays ?
A: The longer you rent, the lower the daily rate will be.

Q: Do you offer corporate rates ?
A: Corporate rates can be provided upon request by producing your company letterhead.

Q: Do you pay commission to travel agents ?
A: Generally yes, please e-mail, phone or fax us with your request.

Q: Do I need to return the vehicle full of fuel ?
A: Rental rates don't include the cost of fuel. All cars are presented with a full tank of fuel and whilst it is not necessary to return the car full of fuel you will be charged the cost of filling the vehicle at the end of the rental period.

Q: What age must I be to rent a car?
You must be 23 years of age to rent a car from Lo Cost Auto Rent Car Rental Tasmania and must have held a full drivers license for a minimum of two (2) years.